ONE happy customer has gave a high praise the staff of a modern vintage dock for their "friendly" outlook.
The team because of 16 at the Cath Kidston purchase in Broad Street, Reading, have the ability to been nominated for the Service Obtaining a Smile category in this year's System.Drawing.Bitmap Retail Awards.
The staff made impression on one customer who said: "They are alwaysfalling over backwards so that, treat you like a normal friend. Make sure to a pleasure shopping there and simply having a friendly chat. If only awesome shop was like that. "
Kristina McMichael, assistant store manager, asserted one of the reasons the staff do so well is always they never treat it like a boutique floor. She said: "We carry it as a home floor – our home of modern vintage welcoming people past all the time. "
The Service Obtaining a Smile category is sponsored from Reading Buses and awarded to one retail person who has provided exemplary concentrated on with their efforts, attitude and result knowledge. It can be a sales or offers you person that has impressed you about their care and helpfulness or
an individual who has simply made you feel encouraged.
Kristina said the staff at Cath Kidston are all friendly by nature however customer service skills are enhanced from training and the desire to please habitual customers who have become like close friends, and to be welcoming to prospects.
She added: "Without our participants we wouldn't have a business. Regardless of how pretty you make your store or even welcoming then you don't get the participants. "
Kristina, who is born and simply bred in Reading, said the full town centre had the welcoming feel about it.
She added: "We are friendly with the managers and simply staff next to us andthe flowery stall outside – we habitually look out for each other.
The awards, backed with The Oracle, theeventcrew. co. british and The Chronicle, are free to enter, and enormous department stores, independent beauty salons, bakers, pubs or car dealers, those at the center of town, out of town, rural may well and virtual stores based in one particular Reading borough
The awards boast of five winners chosen solely from public vote and seven business world awards open to retailer nominations.
The whole set of winners are chosen by a judging panel of experts or any those shortlisted will be invited to wait the glittering awards ceremony your wedding day Hilton Hotel, Reading in Sept. 2010. Nominations close on Monday, Quite often 7.
Shoppers can nominate inside of following categories:
Visual display to design of the year
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